Developed from our one-day Silver QI training day, this course, now delivered virtually, offers individuals and teams an opportunity to work through the IHI’s Model of Improvement using a widely relatable case study from acute care. The content is intentionally highly practical with the aim of preparing you to engage in an improvement project within your organisation.

Course Dates: Thursday 11th September 2025, 09:00 – 16:30

Delivery platform: This training will be delivered via Zoom.

Registration: To book a place, please email: Academy@yhia.nhs.uk

Places cost £125 per person. Payment details will be provided once places are booked. Please get in touch via email: Academy@yhia.nhs.uk.

For further information please contact Jane Hudson via: academy@yhia.nhs.uk.

Course overview:

• An opportunity to explore some of the challenges to doing quality improvement work in primary care services.
• An overview of some of the challenges you may face when trying to improve quality health services.
• A guided, participatory, journey through the Model for Improvement, using a primary care case study.
• An understanding of when and how to use behaviour
  change and other quality improvement concepts within
  your role.
• An understanding of the importance of measurement for
  improvement.

NOTE: participants are expected to have completed the Bronze QI (Level 1) e-learning and to do a quick pre-course exercise.